We have a paid subscription on Auto Renew for the Microsoft Translator API. Our subscription just renewed yesterday. When I check "My Data" it shows the account is in active status and we have almost 6 million characters remaining. It was previously working and we made now changes on our end. However the API is now returning the following exception:
TranslateApiException: The Azure Market Place Translator Subscription associated with the request credentials is not in an active state. : ID=3444.V2_Json.Translate.4147A43A
This has happened before and we had to sign up for a new auto-renew subscription to get it to work again but we lost characters we paid for, so we don't want to do that again.